When your ideal client calls your firm for the first time, you need talented and reliable North American professionals on standby, ready for concise and inquisitive conversations that deliver actionable information to your team.
CIO.LEGAL is a St Pete based business that provides white-glove reception for small law firms like yours, 24/7/365, via phone or a chatbot on your website.
For an all-inclusive price, we offer:
Month-to-month billing with NO contracts
Bi-lingual support English and Español
We go beyond just answering calls and chats.
We will Schedule Appointments in systems such as Calendly, Acuity, Appointy, Harmonizely, and more.
We will Accept your client’s Payments in integrated systems such as Square, PayPal, LawPay, TrialPay, CPACharge, and more.
We will Complete customized Intake Forms aligned with our acceptable use policies.
We will Integrate Records with your CRM & Practice Management tools such as HubSpot, Salesforce, Clio, and more.
And We will conduct Conflicts Checks from your systems.
We also have Outbound Call Services where we often help clients with marketing and collections.
Our technology allows your firm to benefit from:
AI privacy enhancements that redact PII from recordings and transcripts, and
AI analysis of interactions for quality assurance and continuous improvement accessible by your unique CIO.LEGAL customer reports login.
Are you ready to take your law firm's customer service to the next level?
